Health Check at Spanish Lookout Clinic
What is a health check like at the community-owned Spanish Lookout clinic? Is it expensive? Is the waiting room crowded? Is it a place where you feel better simply knowing that you're there? Are the nurses friendly, kind and above all patient? For us, its been our favorite medical center from minor sores to childbirth, from medical advice to renting crutches.
Below is a brief story of our most recent experience:
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"Hello, how can I help you?" A thoughtful-looking girl with smooth chocolate skin greeted us. Her dark skin contrasted beautifully with her blue cape dress and snow white headcovering.
"Our 2 children have been coughing and throwing up for a whole day now. We're not sure if it's their lungs infected or something else."
"Alright, come with me," and she led us across the hall to the stats room where she proceeded to weigh, measure, and check their blood pressure after which she instructed us to take a seat in the clean and spotless waiting room. No shabby upholstery, no rickety chairs, no adult pictures stuck to the walls, no ads of any kind fluttering on the doors and windows, no stray tobacco smoke wafting in. Even the restroom was clean, well organized and stocked with plenty of...uh...toilet paper which for a Belizean is like discovering a pot of gold at the end of the rainbow. And that says a lot since most public restrooms in the country are covered in graffiti, lack toilet paper, are cleaned once a week, and leave you gasping for fresh air after you emerge since they do not have proper ventilation.
Fortunately for us, we were their first afternoon patients so it didn't take long until a tall nurse wearing a black headcovering cheerfully ushered us into the consulting room.
We explained our situation again. She listened carefully, maintaining eye focus the whole time and letting us have our say. (I silently gave her a 5-star rating on that) She then turned to our little ones and asked them a few questions to put them at ease. They visibly relaxed and readily answered.
She listened with her stethoscope, peered into their eyes and ears with her little flashlight, checked their throat, and pronounced the results of her discovery. Nothing worrisome...at least to her as a nurse...and something that would disappear within a day or two with the right medication.
The prescription was written out, we were escorted down to the pharmacy, and she returned to her room with a wave and "have a good day". At the pharmacy we were greeted by a Spanish (Mestizo) girl with a green cape dress and white headcovering. From her we turned to the cashier. Our total?
$90. Belize dollars. That included consultation fee, two or three antibiotics, ibuprofen, cough medicine, and a few unknown odds and ends which somehow ended up on the list. If we had visited a private doctor, the consultation alone would likely have been more than half of that and our total would most likely have been close to $200, not counting transportation cost.
We pushed open the glass door, stepped out onto the glare of the afternoon sun, and headed home.
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Although Spanish Lookout clinic is owned by the Mennonite residents of said community, the staff is composed of a mixed female team from various religious backgrounds and ethnicities. Hence you might see a lady doctor wearing makeup, or an intern in pants, some wearing plain cape dresses with white headcoverings and others with colorful dresses yet black headcoverings.
I mentioned a lady doctor above. Besides her, they also have a certified full-time midwife with assistants and a well-stocked pharmacy, ambulances, and a volunteer team of certified emergency personnel...but they do not have an ultrasound or X-ray machine. Based on reports it might not be long until they acquire at least one of them.
The $90 that elated us during the day would have been a far different story if we would have required their services after 5pm. Any service after that hour carries a heavy price be it a finger that's sliced off or just a bad stomach that requires a bottle of PeptoBismol.
The old clinic; the building is used as a maternity area
A. Mendoza